DATA PROTECTION AND CONFIDENTIALITY
As a company providing recruitment services, Knightway Associates is committed to protecting the personal data of clients and candidates in line with the relevant legislation (“Data Protection Law”). The re
WHAT ARE COOKIES?
Cookies are small files placed on your computer or device by our site when you visit certain parts of it and/or when you use certain features of our site. They are created when you open our website.
Our website sends information to the browser you use, which then creates a text file.
These cookies are then stored as small files on your device for various periods of time.
Every time you come back to the website, the browser retrieves and sends cookies to the server, which helps to improve your experience of the website by remembering settings, so you don't have to re-enter them every time you visit
Remembering your last properties and searches, helps you keep on top of new listings
Measuring use of the website so that we can see where we can improve.
You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality we then can offer to you.
To learn more about cookies and how to manage or remove them, please visit aboutcookies.org.
INFORMATION ABOUT US
Our site is owned and operated by
Our VAT number is Brooks and Allen 295 3256 77
Contact Nigel Allen if you have any queries on any data protection issue, either by email to firstname.lastname@example.org or by telephone on 07799 061417 or by post at Brooks and Allen, Suite 3, 2nd Floor, Knightway House, Park Street, Bagshot, Surrey, GU19 5AQ
We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and always respected.
Strictly Necessary Cookies
A cookie falls into this category if it is essential to the operation of our site, supporting functions such as logging in, your shopping basket, and payment transactions.
It is important for us to understand how you use our site, for example, how efficiently you can navigate around it, and what features you use. Analytics cookies enable us to gather this information, helping us to improve our site and your experience of it.
Functionality cookies enable us to provide additional functions to you on our site such as personalisation and remembering your saved preferences. Some functionality cookies may also be strictly necessary cookies, but not all necessarily fall into that category.
It is important for us to know when and how often you visit our site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics cookies, this information helps us to better understand you and, in turn, to make our site and advertising more relevant to your interests.
Third Party Cookies
Third party cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third party cookies may be used by advertising services to serve up tailored advertising to you on our site, or by third parties providing analytics services to us (these cookies will work in the same way as analytics cookies described above).
Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our site.
Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session cookies are deleted when you close your browser.
WHAT COOKIES DOES OUR SITE USE?
Our site uses analytics services provided by Google Analytics
Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our website is used. This, in turn, enables us to improve our website and the services offered through it.
You do not have to allow us to use these cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve our website, making it a better and more useful experience for you.
The analytics service(s) used by our website use(s) analytics cookies to gather the required information.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.
CONSENT AND CONTROL
Before cookies are placed on your computer or device, you will be asked for your consent to set those cookies. By giving your consent you are enabling us to provide the best possible experience and service to you. You may refuse consent unless those cookies are strictly necessary; however certain features of our website may not function fully, or as intended.
In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser.
Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed.
For further details, please consult the help menu in your internet browser or the documentation that came with your device.
The links below provide instructions on how to control cookies in all mainstream browsers:
Google chrome: https://support.google.com/chrome/answer/95647?hl=en-gb
Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (There are no specific instructions at this time, but Microsoft support will be able to assist)
Safari (iOS): https://support.apple.com/en-gb/HT201265
Android:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
More information about privacy, data protection and our terms and conditions can be found on other pages of our website.
levant legislation includes the General Data Protection Regulation (EU 2016/679) and the UK Data Protection Act 2018, as well as other potentially supporting legislation.
WHY THIS POLICY IS IMPORTANT
This policy is intended to provide information about how we will use (or “process”) personal data about individuals including our current, past and prospective clients, candidates and other third parties as well as visitors to our website.
This information is provided in accordance with the rights of individuals under Data Protection Law to understand how their data is used.
This Privacy Notice applies alongside any other information Knightway Associates may provide about a particular use of personal data, for example when collecting data.
RESPONSIBILTY FOR DATA PROTECTION
Knightway Associates must process personal data to provide recruitment services to its clients and candidates. Nigel Allen is appointed as Data Protection Manager (DPM) to oversee its compliance with the data protection law and to deal with all requests and enquiries concerning Knightway Associates use of your personal data (see section on Your Rights below).
Nigel Allen may be contacted by:
telephone: 01276 817122
post: Knightway Associates, suite 3, 2nd floor, Knightway House, Park Street, Bagshot, Surrey, GU19 5AQ
WHY THE KNIGHTWAY ASSOCIATES NEEDS TO USE PERSONAL DATA
In order to carry out its ordinary duties to clients and candidates Knightway Associates may need to process a wide range of personal data about current, past and prospective clients and candidates as part of its daily operation.
Knightway Associates will need to carry out some of this activity in order to fulfil legal rights, duties or obligations – including those under a contract with its clients.
Other uses of personal data will be made in accordance with Knightway Associates legitimate interests, provided that these are not outweighed by the impact on individuals.
Knightway Associates expects that the following uses may fall within the category of its “legitimate interests”:
The provision of recruitment services;
Maintaining relationships with clients, candidates and the business community;
For the purposes of management planning;
For security purposes; and
Where otherwise reasonably necessary for Knightway Associates purposes, including to obtain appropriate professional advice and insurance.
TYPES OF PERSONAL DATA OBTAINED BY THE KNIGHTWAY ASSOCIATES
This will include by way of example:
names, addresses, telephone numbers, e-mail addresses and other contact details;
candidates’ CVs and working history;
candidates’ experience, training and qualifications;
bank details and other financial information;
HOW KNIGHTWAY ASSOCIATES COLLECTS DATA
Generally, Knightway Associates receives personal data from the individual directly in the ordinary course of interaction or communication (such as verbally, by e-mail or by written documents).
However, in some cases personal data may be supplied by third parties (for example a former employer, either directly or from other organisations working with that individual).
DATA COLLECTED THROUGH THE KNIGHTWAY ASSOCIATES WEBSITE
Knightway Associates may collect the following information from visitors to its website:
IP addresses and information about the location of the visitor
the way that a visitor uses the website, including the pages viewed, dates, times and duration
data to show where visitors navigated to or from our website and searches made on our website.
This data is used to enable Knightway Associates to:
run the website ensuring that it works properly
improve the information on the website
maintain the websites security
WHO HAS ACCESS TO PERSONAL DATA AND WHO KNIGHTWAY ASSOCIATES SHARES IT WITH
To enable Knightway Associates to provide its recruitment services it will be required to share candidates’ personal data with prospective employers.
Occasionally, Knightway Associates will also need to share personal information with third parties, such as professional advisers (lawyers and accountants) or relevant authorities.
Apart from this, for the most part, personal data collected or accessed by Knightway Associates will remain within the company, and will be processed by appropriate individuals only in accordance with access protocols (ie. on a “need to know” basis). Knightway Associates will, where appropriate, ensure that their personnel access or Process Personal Data only for the purpose of performing services to clients and candidates in accordance with instructions given by the clients or candidates to Knightway Associates from time to time.
In accordance with Data Protection Law, some of Knightway Associates processing activity is carried out on its behalf by third parties, such as cloud services and storage providers.
Whenever personal data is stored with a third party it is always subject to undertakings from such third parties that personal data will be kept securely and only in accordance with Knightway Associates specific direction and of course in compliance with the Data Protection Law.
Knightway Associates shall not cause or allow Personal Data to be transferred and/or processed in a county or territory which is outside of the European Economic Area without prior written consent.
HOW LONG KNIGHTWAY ASSOCIATES KEEPS PERSONAL DATA
Knightway Associates will retain personal data securely and only in line with how long it is necessary to keep for a legitimate and lawful reason.
If you have any specific queries about how this policy is applied, or wish to request that personal data that you no longer believe to be relevant is considered for erasure, please contact the DPM. However, please bear in mind that Knightway Associates may have lawful and necessary reasons to hold on to some data.
Knightway Associates has implemented and shall maintain appropriate technical and organisational security measures, processes and controls to safeguard all Personal Data processed by them against unauthorised and unlawful processing and accidental loss, disclosure or destruction.
Individuals have various rights under Data Protection Law to access and understand personal data about them held by Knightway Associates, and in some cases ask for it to be erased or amended or for Knightway Associates to stop processing it, but subject to certain exemptions and limitations.
Any individual wishing to access or amend their personal data, or wishing it to be transferred to another person or organisation, should put their request in writing to the DPM.
Knightway Associates will endeavour to respond to any such written requests as soon as is reasonably practicable and in any event within the statutory time-limits, which is one month in the case of requests for access to information. Knightway Associates will be better able to respond quickly to smaller, targeted requests for information. If the request is manifestly excessive or similar to previous requests, Knightway Associates may ask you to reconsider or charge a proportionate fee, but only where Data Protection Law allows it. Knightway Associates shall also provide its customers with such assistance as the customer reasonably requests in order to comply with its obligations and to fulfil a data subject’s rights.
You should be aware that certain data is exempt from the right of access. This may include information which identifies other individuals, or information which is subject to legal professional privilege.
Where Knightway Associates is relying on consent as a means to process personal data, any person may withdraw this consent at any time. Please be aware however that Knightway Associates may have another lawful reason to process the personal data in question even without your consent. That reason will usually have been asserted under this Data Protection and Confidentiality provision or may otherwise exist under some form of contract or agreement with the individual (for example: an employment contract).
DATA ACCURACY AND SECURITY
Knightway Associates will endeavour to ensure that all personal data held in relation to an individual is as up to date and accurate as possible. Individuals must please notify the DPM of any changes to information held about them.
An individual has the right to request that any inaccurate or out-of-date information about them is erased or corrected (subject to certain exemptions and limitations under Act): please see above.
Knightway Associates will take appropriate technical and organisational steps to ensure the security of personal data about individuals, including policies around use of technology and devices, and access to company systems. All staff will be made aware of this policy and their duties under Data Protection Law and receive relevant training.
QUERIES AND COMPLAINTS
Any comments or queries on this policy should be directed to the DPM.
If an individual believes that Knightway Associates has not complied with this policy or acted otherwise than in accordance with Data Protection Law, they should notify the DPM. An individual can also make a referral to or lodge a complaint with the Information Commissioner’s Office (“ICO”), although the ICO recommends that steps are taken to resolve the matter with the Knightway Associates Data Controller or Processor before involving the regulator.