The Company

Our client is a distinguished healthcare industry leader renowned for its pioneering contributions in advancing patient care and medical solutions globally. With a strong heritage of innovation spanning decades, this company specializes in critical healthcare sectors such as renal care, pharmaceuticals, medication delivery, clinical nutrition, and cutting-edge surgical technologies. They offer an extensive portfolio of essential medical products, ranging from life-saving intravenous solutions to indispensable dialysis equipment, reflecting their unwavering commitment to enhancing healthcare standards. Renowned for their dedication to innovation, quality, and global impact, this organization stands as an exceptional platform for professionals seeking to drive positive change within the healthcare landscape.

The Role

This position supports the clinical sales activities of the Account Executive team, by providing evidence of clinical value to patients during sales and customer calls. The core focus of the role is to provide clinical expertise that enhances clinical and financial outcomes for customers, their caregivers, and patients while increasing revenue within the assigned territory. This position requires flexibility, autonomy, and the ability to collaborate with multiple team members to assure customer satisfaction.    

The Key Responsibilities

• Provide clinical sales support to promote and sell the Respiratory Health Product Portfolio.

• Effectively define the value of our client’s product offerings for each customer using existing selling tools, providing clinically relevant product features / benefits and economic justification.

• Conduct product demonstrations and in-services to physicians and other medical personnel regarding the safe and effective use of products; proactively build robust relationships with medical staff.

• Provide NIV titration coverage for physicians conducting product evaluations and provide support for physicians using products with first cases as they transition to becoming consistent users /customers.

• Develop and implement a proactive plan with the Area Vice President and team members, to achieve sales goals and increase the quality of service to customers. Evaluate business conditions and sales trends.

• Work with Marketing, R&D, and Clinical Medical Affairs team to provide ongoing education and training updates, field intelligence on competitive products, market activity, effective clinical support techniques, as well as input on customer preferences and product features.

• Support Respiratory conferences and Society meetings, workshops, and other marketing events as requested scheduled by management.

• Facilitate resolutions to customer questions or complaints.

• Complete necessary reports and administrative tasks as needed (i.e. expense reports, competitive updates, sales force.com).

The Requirements

• Registered Respiratory Therapist (RRT) required, with a minimum of 18 months of acute care respiratory experience.

• Bachelor’s degree or equivalent experience

• 2+ years of sales experience within medical/healthcare industry preferred.

• Previous clinical support experience strongly preferred.

• Self-directed with ability to work independently and manage time and asset cost effectively.

• Ability to handle multiple projects concurrently & function in a fast paced, high growth environment.

• Excellent organizational skills and strong problem solving / analytical skills.

• Excellent verbal/written communication and presentation skills

• Strong customer service skills are required.

• Proficiency with computer technology and Microsoft Office tools, including iPhone and iPad platforms.